Click through the five tabs below to find the right support and assistance from Bosch Home Appliances Service.

Video explaining how Remote Diagnostics works.

Home Connect: Get remote support from a technician.

If you have a smart home appliance that's paired with the Home Connect app, you can take advantage of our exclusive remote diagnostics service. It's able to quickly resolve minor issues from afar or pre-diagnose a problem so the Bosch technician can bring the required spare parts to your repair visit.

Reach out to customer service at 0344 892 8979.

Our team is available at the following times:

  • Monday to Friday: 8:00 to 20:00
  • Saturday: 9:00 to 17:00
  • Sunday: 9:00 to 16:00

Smartphone open to Home Connect app in a modern kitchen with different Bosch home appliances.

Before contacting customer service.

For our customer service team to support you best, please do the following before calling:

  • Verify your appliance supports remote diagnostics and is paired with the Home Connect app.
  • Double check that your appliance is plugged in.
  • Make sure you have a Wi-Fi connection during your call.
  • Have the product's E-Number at hand.

Pro tip: To find the E-number of a paired product, go to "Product details" in the Home Connect app. There you can also check if your product is compatible with remote diagnostics.

Need help pairing your appliance?

To benefit from remote diagnostics and other great features, your smart appliance must be paired with the Home Connect app (iOS/ Android).

  • Enter your appliance's E-number below.
  • Scan the QR code or click the button and follow the steps in the app.

Preview
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This E-Nr number is not recognised
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There is a technical issue. Please try again or type the Model Number (E-Nr) into the field manually.
Spare parts

Spare parts

Feedback

Feedback

Safety Notices

Get in touch

Reach our dedicated team by phone or Email.

Toll-Free No. - 1800-266-1880 (Monday to Saturday – 8 am to 8 pm)

WhatsApp us : +91-8451000555

Register for MyBosch

Unlock the full potential of owning a Bosch home appliance with MyBosch. Your registration with MyBosch comes with a whole range of offers committed to make your Bosch experience even better, such as exclusive offers and infotainment.

Instruction Manuals

Download our manuals to help you get a quick start to operate your appliance.

Locate the rating plate

Identify your appliance to find your E-Nr(model) and FD (production) number. You need these for product registration and booking your repair service