The “water tap” symbol appears in the display when there is a problem with the water inlet. Washing machines without display might show a blinking LED near to the water tap symbol on the front. Follow the simple instructions displayed below to quickly resolve the issue.

4 checks to get rid of the water tap message in the display of your washing machine.

1. Clean the water inlet filter

Watch the video with the explanations about how to check and clean the water inlet

Step-by-step tutorial

The water inlet filter may be clogged. Follow this step to check it.

1. Turn the appliance off and disconnect the appliance.

2. Turn off the water tap

3. Remove the hose from the water tap

4. Clean the filter with a small brush under running water

5. Tip: For standard and Aqua-secure models:

  • Clean the filter on the rear of the appliance
  • Remove the hose
  • Use pliers to remove the filter and clean it

6. Connect the hose and check for leaks

2. Check the supply hose

A blocked or kinked water supply hose might be the reason why your washing machine is not filling with water.

  • Pull the appliance out slightly
  • Untwist any visible kinks

3. Check the water tap and water pressure

Person closing a water tap

Check the water pressure of the tap. Close the water tap and remove the hose.

Blue bucket below water tap, water running out

Put a bucket below the tap and turn of the water tap.

Approximately 10 liters of water per minute should come out.

Blue bucket below water tap, water running out with low pressure

If the water pressure is too low, please contact your plumber to check the water installation.

4. Call a service professional for help

Is the washing machine still showing the tap symbol? After carrying out one or all of these actions, your washing machine shouldn’t show the tap symbol. If the problem is still there, a service engineer might solve the issue.

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