What should I do if the washing machine drum doesn’t turn?

If your washing machine drum doesn’t turn, there are various possibilities. Is it a new machine? If so, it could be that the transport lock needs to be removed. If that’s not the case, we recommend you call a service engineer on <CustSerPhoneNo> or use our online appointment booking service.

To online appointment booking

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Instruction Manuals

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Locate the rating plate

Identify your appliance to find your E-Nr(model) and FD (production) number. You need these for product registration and booking your repair service